Help re-installing poly camera pro app

[AM1091]

I initialized an update for the poly camera pro app this week and since then it had been stuck spinning, saying it is loading effects. I uninstalled the program. I went to support.hp.com and tried to install this sp165499. It downloaded and ran but I still do not see the Poly Camera Pro app in my applications. Please help.

[STN3]

This usually happens after the recent Poly Camera Pro update. The sp165499 file installs the required services and drivers, but it does not always reinstall the actual Poly Camera Pro app, which is why it does not show up in your applications.

Try the following steps:

1. Restart your PC first and check again.
   
2. Go to Settings > Apps > Installed apps and see if Poly Camera Service or any Poly-related components are listed.
   
3. Open the Microsoft Store, search for Poly Camera Pro, and install it from there if it appears.
   
4. If it still does not show, uninstall all Poly or HP camera-related software, restart the system, then reinstall sp165499, restart again, and install Poly Camera Pro from the Microsoft Store or HP Support Assistant.
   This resolves the issue in most cases and restores the app normally.

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