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- Help to find the driver 4, please

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06-01-2017 10:47 AM - edited 06-01-2017 10:50 AM
Help to find the driver 4, please
Ethernet controller
PCI \ VEN_10EC & DEV_8136 & SUBSYS_81F6103C & REV_07
PCI \ VEN_10EC & DEV_8136 & SUBSYS_81F6103C
PCI \ VEN_10EC & DEV_8136 & CC_020000
PCI \ VEN_10EC & DEV_8136 & CC_0200
Network controller
PCI \ VEN_10EC & DEV_B723 & SUBSYS_81C1103C & REV_00
PCI \ VEN_10EC & DEV_B723 & SUBSYS_81C1103C
PCI \ VEN_10EC & DEV_B723 & CC_028000
PCI \ VEN_10EC & DEV_B723 & CC_0280
Unknown device
ACPI \ SMB0001
* SMB0001
Unknown device
ACPI \ MSFT0101
* MSFT0101
Solved! Go to Solution.
Accepted Solutions
06-01-2017 11:06 AM
Hi:
That is not the model number or product number of your notebook.
Please use this guide for how to find the model number of your notebook.
https://support.hp.com/us-en/document/c00033108
Here are the drivers you need for everything but the ACPI \ SMB0001. I will need the correct model # info for your notebook for that. The device is part of the Synaptics touchpad driver.
Ethernet: Download, unzip and run the setup application from the 2nd file listed at the link below.
Network controller:
This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe
You will also need the bluetooth driver for that model wifi card...
This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.
http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78623.exe
ACPI \ MSFT0101: I have zipped up and attached the Microsoft Hotfix that will install the W7 driver for the TPM 2.0 device, below
Download, unzip and run the hotfix.
06-01-2017 11:06 AM
Hi:
That is not the model number or product number of your notebook.
Please use this guide for how to find the model number of your notebook.
https://support.hp.com/us-en/document/c00033108
Here are the drivers you need for everything but the ACPI \ SMB0001. I will need the correct model # info for your notebook for that. The device is part of the Synaptics touchpad driver.
Ethernet: Download, unzip and run the setup application from the 2nd file listed at the link below.
Network controller:
This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe
You will also need the bluetooth driver for that model wifi card...
This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems.
http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78623.exe
ACPI \ MSFT0101: I have zipped up and attached the Microsoft Hotfix that will install the W7 driver for the TPM 2.0 device, below
Download, unzip and run the hotfix.