• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-09-2024 05:41 PM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b0000 (472J1AV)
Operating System: Microsoft Windows 11

Hi everyone. I need help with an issue I'm facing with the OMEN Gaming Hub. Whenever I try to open NVIDIA Advanced Optimus in the Graphics Switcher tab, I'm given this message, "Cannot initialize Advanced Optimus applet. Please be sure that all NVIDIA drivers are up to date, and Graphics Mode is set to "DDS" in the BIOS setup menu."

 

The problem is that all of my NVIDIA drivers are already up-to-date. My HP OMEN 16 has an RTX 3060, and I've kept its drivers up to date using GeForce Experience. Furthermore, whenever I go into the BIOS, I don't see anything called "DDS" in the graphics mode. I see only "NVIDIA Advanced Optimus" and "Discrete." I've tried selecting both options at different points to see if one will allow me to enable NVIDIA Advanced Optimus in the OMEN Gaming Hub, but neither option works.

 

Has anyone faced this issue?

Category:
4 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.