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HP Recommended
HP Notebook 14-df0023cl
Microsoft Windows 10 (64-bit)

How can I get rid of hidden virus.

I suffered from a virus (it attacks .exe files by duplicating them and putting a g or v before the application ( gFIFA 19) and it remains hidden until it has totally corrupted the .exe file b4 it can be detected) which couldn't be detected by my Quick heal or McAfee antivirus and the best solution I got was from Malwarebytes which was able to detect the virus (virus.Renamer.VirRenam1) and quarantined and deleted or so I thought. Recently after installing Razer Cortex, I discovered the corrupted exe file is still present but it's hidden, and the virus can also be seen in if the folder is compressed. I hv tried using CMD to search for the virus but I can't still see it ( I hv used 3 antivirus softwares as described).

Pls how can I unhide this virus and delete it, thanks.

2 REPLIES 2
HP Recommended

@Grimjor44 

We're not AV experts and HP does not provide any AV products.

 

MBAM is one of the best antimalware products out there, so if it won't remove the Virus, I don't know what else to suggest.

 

You can try Google searches for this, a sometimes, folks post detailed instructions for removing specific infections.

 

If that fails, you would have no option other than to reformat your drive and reinstall Windows from scratch.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Not really the solution I wanted but thanks for your reply.

I hv checked online too but no good result, thanks again

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