• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-27-2017 12:53 PM

HP Recommended
Product: Pavilion DV7 1020US
Operating System: Microsoft Windows 7 (64-bit)

Can someone tell me where I can find the HD TV package for HP MediaSmart Live TV?
Grateful!

3 people had the same question
5 REPLIES 5

‎10-28-2017 09:09 AM

HP Recommended

Hello @Gsias

 

The software for that model using Win7on the drivers page is listed as...

HP MediaSmart Live TV Software sp46032.exe

TV Tuner driver sp45500.exe

HP MediaSmart MVP Software  sp46570.exe
HP MediaSmart DVD Software sp46573.exe
HP MediaSmart Webcam Software  sp46571.exe
 
Is that what you seek?
1 person found this reply helpful
Was this reply helpful? Yes No

‎10-28-2017 09:38 AM

HP Recommended

Hi friend, 

 

Yes, I installed it "sp46032.exe" in my laptop, ok! The problem is that after searching for channels, the program ask to "Activate high definition TV".  After that, "Activation Error", unable to gather information or unavailable server.

 

 

Was this reply helpful? Yes No

‎10-28-2017 09:57 AM

HP Recommended

You also installed the TV Tuner driver to use Live TV with?

 

Otherwise you have to have a service activated for internet tv (that model came with Vongo which was later shut down).

 

Here is HP's manual for using Live TV. Im afraid thats the best I can do for you.

https://support.hp.com/us-en/document/c01662344#AbT3

 

 

 

 

Was this reply helpful? Yes No

‎10-28-2017 10:42 AM

HP Recommended

Yes! I have installed the TV Tuner driver to use Live TV with.

The problem is the package that the software asks to download and gives an error. 

Was this reply helpful? Yes No

‎10-28-2017 05:52 PM

HP Recommended

... I mean, "error" when the MediaSmart TV try to activate.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.