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‎03-29-2017 01:31 PM

HP Recommended
Product: HP Pavilion Notebook, 17"
Operating System: Microsoft Windows 10 (64-bit)

There is a hot key (Ctrl+Alt+Shift+S) which by default enables HP System Information. But this Hot key command conflicts with the same for Adobe Photoshop. How can I disable this Hot key for HP System Info?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-30-2017 06:08 PM - edited ‎03-30-2017 06:08 PM

HP Recommended

@karmasha

 

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

 

 

I understand that you have an  HP Pavilion Notebook and there's a hot key (Ctrl+Alt+Shift+S) which by default enables HP System Information. But this Hot key command conflicts with the same for Adobe Photoshop. I read that you would like to disable this Hot key for HP System Info. 

 

 

I did some research on this and came across an HP document. It states that additional software is required to change the behavior of keyboard keys in Windows. There are several free software apps for changing the behavior of keys; such as Sharpkeys, MapKeyboard, KeyTweak, Microsoft's Keyboard Layout Creator, and others. Search the Internet for the name of one of these software applications or "keyboard mapping software" to find and learn more.

 

 

Hope this answers your question. Feel free to let me know if you have any questions. Cheers!

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4 REPLIES 4

‎03-30-2017 06:08 PM - edited ‎03-30-2017 06:08 PM

HP Recommended

@karmasha

 

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

 

 

I understand that you have an  HP Pavilion Notebook and there's a hot key (Ctrl+Alt+Shift+S) which by default enables HP System Information. But this Hot key command conflicts with the same for Adobe Photoshop. I read that you would like to disable this Hot key for HP System Info. 

 

 

I did some research on this and came across an HP document. It states that additional software is required to change the behavior of keyboard keys in Windows. There are several free software apps for changing the behavior of keys; such as Sharpkeys, MapKeyboard, KeyTweak, Microsoft's Keyboard Layout Creator, and others. Search the Internet for the name of one of these software applications or "keyboard mapping software" to find and learn more.

 

 

Hope this answers your question. Feel free to let me know if you have any questions. Cheers!

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‎03-30-2017 10:39 PM

HP Recommended
Thank you for your answer. Hope, that software that you mentioned helps me with my problem.
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‎03-31-2017 01:48 PM

HP Recommended

Hi @karmasha, I am the @Chimney_83. It looks like you were interacting with @MKazi, but he is out of the office today so I'll take over from here.

  

Thanks for the reply and please do try the softwares in your free time and do post your technical queries on our Forums for assistance. 

  

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Please do post your technical queries on our Forums for assistance. 

Good Luck.

Chimney_83
I am an HP Employee

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‎04-13-2019 08:29 AM

HP Recommended

Using AutoRuns I disabled:
   HPMessageService HP Message Service HP Inc.

   c:\program files (x86)\hp\hp system event\hpmsgsvc.exe

 

I no longer get the sys info when Ctrl-Alt-S is pressed

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