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VinhVu
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Message 1 of 5
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Hotkeys issues

HP Recommended
Probook 4540s
Microsoft Windows 10 (64-bit)

After my laptop has 00A error, i can't install HP hotkeys driver, how can i install it?

4 REPLIES 4
Paul_Tikkanen
Level 21
Level 21
143,722 67,286 22,562 34,668
Message 2 of 5
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HP Recommended

Hi:

 

You need the W10 Hotkey driver for your notebook that HP no longer supplies for some reason.

 

I had saved the Hotkey driver on my Skydrive folder a long time ago.

 

I have shared the link to my Skydrive folder with you below.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=HOYRPi

 

Download, unzip and run the file labeled sp71790.zip.

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VinhVu
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Message 3 of 5
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HP Recommended

Thanks for reply, but i still can't install it on my laptop, it show this error

VinhVu_0-1629643923248.png

 

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Paul_Tikkanen
Level 21
Level 21
143,722 67,286 22,562 34,668
Message 4 of 5
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HP Recommended

You're very welcome.

 

Sorry that didn't work, and I unfortunately, don't know why the file didn't work, because that was the W10 driver HP used to have for your notebook.

 

Even this site has the same one...

 

HP ProBook 4540s Hotkey Support driver v.5.0.28.1 Re.A for Windows 10 64-bit free download (driversc...

 

 

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VinhVu
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Message 5 of 5
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HP Recommended

Yeah, even after install windows 7 with recovery, it still show that error

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