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‎07-26-2022 09:37 AM

HP Recommended
Product: HP EliteBook x360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)

My hotkeys are not working on an Elitebook x360 1080 G7 with a fresh Win 10/64 install.

 

I installed the driver https://ftp.ext.hp.com/pub/softpaq/sp56501-57000/sp56876.exe

 

Bios is up to date and does not have an option to turn hotkeys on/off

 

Any suggestions?

Category:
3 REPLIES 3

‎07-26-2022 10:26 AM

HP Recommended

Hi:

 

You have requested help for two different model notebooks.

 

X360 1030 G2

 

x360 1080 G7 -- there's no such model.

 

There is 1030 G7

 

Which one do you need the hotkey support driver for?

 

This one is for the G2...

 

Driver - HP EliteBook x360 1030 G2 Notebook PC | HP® Customer Support

 

This one is for the G7:

 

Driver - HP EliteBook x360 1030 G7 Notebook PC | HP® Customer Support

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‎07-26-2022 10:55 AM

HP Recommended

Sorry for the confusion, the correct model number is X360 1030 G2.

 

Neither of those drivers helped though.

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‎07-26-2022 10:58 AM

HP Recommended

Unfortunately if that driver didn't get the hotkeys to work, I don't have any other suggestions for you to try. 

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