How can I download driver updates i just got b4 having to reset laptop & now driver updates GONE

[tlb3900]

I downloaded about 8 HP driver updates and then something happened that caused me to need to reset my computer. When I restarted it and set it up again it was running much faster and then I downloaded a new app that I need. That app told me that my drivers are out of date and wants me to pay them $20 to update my drivers. I just did that for free through HP support before I reset the computer. So I closed the app and went to HP support and searched  for updates but it said there were none. How can I get those driver updates again?

[asmita6658]

Hi @tlb3900

Welcome to the HP Support Community. I'd be happy to assist you with the update issue. 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that, try these steps -

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

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