How can I input the key combination Shift+HOME on my laptop keyboard?

[KazFam]

For my work I often need to get to the top of the document or the bottom of a document very quickly, but this new computer doesn't seem to allow me to use the SHIFT + END or HOME key. I've played with BIOS but it doesn't seem to matter either way. 

[Deep_World]

Hi @KazFam,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• Which exact HP model are you using?
• Does the keyboard have a dedicated Home and End key, or are they combined with the Fn key?
• Are you working mostly in Microsoft Word, Excel, or another application when you notice this issue?

 Troubleshooting steps you can try:

1. Check Key Mapping
   • On many HP laptops, Home and End are accessed using Fn + Left Arrow (Home) and Fn + Right Arrow (End).
   • Try pressing those combinations instead of the dedicated keys.
2. Keyboard Layout Settings
   • Go to Settings → Time & Language → Language & Region → Keyboard.
   • Make sure the correct keyboard layout (e.g., US QWERTY) is selected.
3. Update Keyboard Drivers
   • Open Device Manager → expand Keyboards.
   • Right‑click your keyboard → Update driver.
4. Test in Different Applications
   • Try the shortcuts in Notepad or WordPad. If they work there but not in Word/Excel, it may be application‑specific settings.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World