How can I reinstall all HP preinstalled software on my laptop?

[TristanWayne]

Hello, I decided to do a clean re-install of windows 11 in my laptop, wen I went to the hp software&driver website not all of the software and drivers are listed there. I want to re-install all of the pre-installed software in my laptop.

[ub6424]

Hello @TristanWayne 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[TristanWayne]

OS Name: Microsoft Windows 11 Home Single Language
Version: 10.0.22621 Build 22621
System Model: HP Laptop 15s-eq3xxx
System SKU: 6J5G4PA#UUF
Processor: AMD Ryzen 5 5625U with Radeon Graphics, 2301 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date: AMI F.10, 7/4/2022

[ub6424]

Hello @TristanWayne 

The HP "software and drivers" repository for your model is not complete.

(1) Backup <all> personal data (documents/pictures/videos etc...) to external <USB hard drive>

(2) Please reinstall your operating system !

You need to prepare bootable <USB flash drive>

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( All Software and drivers from HP are included )

Information: Your product number is supported: 6J5G4PA#UUF

(3) Please report your results