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‎05-28-2016 09:38 AM

HP Recommended
Product: HP ENVY NOTEBOOK 15 - AH151
Operating System: Microsoft Windows 10 (64-bit)

I need to uninstall the 30 days trial version of McAfee that came pre-installed with this PC that I bought in January. I know it was pre-installed but I can't find ant actual program/app.

 

Neither Secunia PSI nor Revo Uninstaller shows McAfee but when I search ThisPC I found

 

41 McAfeeModuleContent.resjson files in HewlettPackard\HO Welcome

a couple of files in C:\ProgramData\McAfee

one file in C:\Hp\McAfee Rules and

one file in C:\Program Files (x86)\Hewlett Packard\HP Support

 

Any thoughts please?

 

 

New Envy 15-AH151sa Win10 IE11
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2016 04:33 AM

HP Recommended

Try this direct link to the McAfee Removal tool

http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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5 REPLIES 5

‎05-28-2016 10:49 AM

HP Recommended

Go to the Windows Programs and Feature utility and uninstall it.

 

 

 

Once that is done, use McAfee's uninstaller utility to completely remove all traces of the program form your notebook's operating system.

 

http://mcafee-removal-tool.com/


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎05-30-2016 12:58 AM

HP Recommended

Thanks Erico. There's a problem with the McAfee website at the moment so I'll try downloading their Removal Tool again later. I'll let you know how I get on.

New Envy 15-AH151sa Win10 IE11
Was this reply helpful? Yes No

‎05-30-2016 04:33 AM

HP Recommended

Try this direct link to the McAfee Removal tool

http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎07-15-2016 04:30 AM

HP Recommended

with having to wait I completely forgot to say resolved/thank you!

New Envy 15-AH151sa Win10 IE11
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‎07-15-2016 05:55 AM

HP Recommended

You are very welcome!

              🙂


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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