• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY NOTEBOOK 15 - AH151
Microsoft Windows 10 (64-bit)

I need to uninstall the 30 days trial version of McAfee that came pre-installed with this PC that I bought in January. I know it was pre-installed but I can't find ant actual program/app.

 

Neither Secunia PSI nor Revo Uninstaller shows McAfee but when I search ThisPC I found

 

41 McAfeeModuleContent.resjson files in HewlettPackard\HO Welcome

a couple of files in C:\ProgramData\McAfee

one file in C:\Hp\McAfee Rules and

one file in C:\Program Files (x86)\Hewlett Packard\HP Support

 

Any thoughts please?

 

 

New Envy 15-AH151sa Win10 IE11
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try this direct link to the McAfee Removal tool

http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

5 REPLIES 5
HP Recommended

Go to the Windows Programs and Feature utility and uninstall it.

 

 

 

Once that is done, use McAfee's uninstaller utility to completely remove all traces of the program form your notebook's operating system.

 

http://mcafee-removal-tool.com/



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Thanks Erico. There's a problem with the McAfee website at the moment so I'll try downloading their Removal Tool again later. I'll let you know how I get on.

New Envy 15-AH151sa Win10 IE11
HP Recommended

Try this direct link to the McAfee Removal tool

http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

with having to wait I completely forgot to say resolved/thank you!

New Envy 15-AH151sa Win10 IE11
HP Recommended

You are very welcome!

              🙂



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.