• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-12-2020 09:42 PM

HP Recommended
Product: HP 2-in-1 touch screen chromebook

My laptop has play store as if it was a tablet. I downloaded word from there and I have the version that it would show on a smartphone or in a tablet and I don't know how to set it in a computer mode. Its messing up my school papers. I cannot make advance changes in paragraphs or things like that. I don't know if I can install an older version of word or not. 

1 REPLY 1

‎04-13-2020 09:57 AM - edited ‎04-13-2020 09:59 AM

HP Recommended

@rebecca-owen 

From the specs, I found that your Chromebook is running Chrome OS -- so it's only going to be able to run Android versions of MS Office products -- that you get from the Google Play Store.  I looked at the Play Store and didn't see different versions to be used different ways.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.