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Lana_1
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Message 1 of 2
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How can I use system diagnostics without f2

‎08-24-2020 11:35 AM

HP Recommended
Product: Hp pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)

I recently got a hard disk - (3F0) error and I tried  almost everything on youtube, changed it to boot on legacy support, I tried draining the battery, but there's one thing I haven't tried, system diagnostics, as my f2 key hasn't been working for a mysterious reason. Is there any way I can fix the key, access system diagnostics without f2, or fix hard disk - (3F0)

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WAWood
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Message 2 of 2
Flag Post

‎08-24-2020 12:03 PM

HP Recommended

@Lana_1 

If this is a new laptop, it most likely came with UEFI enabled by default; therefore, changing it to Legacy mode not only accomplishes nothing, it ensures the PC will no longer boot into Windows.

 

Also, 3F0 nearly always indicates that the hard drive has failed -- and those can not be fixed; instead, they have to be replaced.

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