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- How do I activate sureview on my laptop since I cannot find ...

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05-04-2019 05:13 PM
It is the 13 inch one I am not even sure which model is it because it is different online, but in system information the model is 13-ap0xxx
Solved! Go to Solution.
Accepted Solutions
05-06-2019 01:04 PM
@Spencer_
Thank you for the picture.
To get the answer to this question, Yes! this product is not commercial,
However, when you've mentioned about "sureview" I understood you're referring to HP Sure View Integrated Privacy Screen-this feature.
If you're referring to the F2 Logo, here is the description:
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
05-05-2019 06:12 PM
@Spencer_
Thank you for posting on the HP Support Community.
- What is the exact issue with the F2 key?
- Could you please share the keyboard picture for better understanding?
Note: If you're referring to the HP Sure View Integrated Privacy Screen-this feature is available on HP commercial product only.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
05-06-2019 01:04 PM
@Spencer_
Thank you for the picture.
To get the answer to this question, Yes! this product is not commercial,
However, when you've mentioned about "sureview" I understood you're referring to HP Sure View Integrated Privacy Screen-this feature.
If you're referring to the F2 Logo, here is the description:
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
05-27-2019 06:45 AM
Hi,
I was just trying find bang&olufsen sound control panel today and found out I do not have that either, apparently it is also only for commercial products, I am wondering what is the exact definition for a commercial product and why is my laptop not a commercial product since I did purchase it from a retailer?
05-27-2019 11:28 AM
@Spencer_
thank you for posting back.
The business computers are called commercial product which is built for business. The consumer products are for people and commercial product is for Enterprise.
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee