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- HP Community
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- How do I file a care pack claim

Create an account on the HP Community to personalize your profile and ask a question
01-03-2017 12:02 PM - edited 02-09-2019 12:13 PM
Fill out the form -- in the box used to describe your issue, include a brief description of the issue and include your Care Pack ID (contract number).
HP Pavilion x360 - 11-k020nr - Contact Support
After you submit the form, you will be offered contact options.
For those reading, contact HP Technical Support.
If you know your Care Pack contract number, you may include it when you submit your case, else HP likely has the contract number on file.
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