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How do I fix my hard Drive problem?

HP Recommended
Hp Omen
Microsoft Windows 10 (64-bit)

I recently bought this HP Omen used. The person who had it before installed an Alienware hard drive and now my laptop thinks it is a Dell Alienware17 R5. Is there a way to download everything or reset this hard drive and have it read as a HP Omen and have the features that came with the original Hard drive? I am not able to control my keyboard lights due to the command center installed is Alienware not Omen?


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HP Recommended



If your notebook was made in 2016 or later, it is probably supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.


Here is an info link for how to use that utility...

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