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- HP Community
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- Notebook Software and How To Questions
- How do I manually run updates in the Support Assistant 9.5?

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08-31-2019 06:13 PM
I can't find how to manually run updates in the new support assistant 9.5x version. Is it possible? I can't believe HP would be dumb enough to take this feature away and force you to rely on a weekly auto check. Is it possible to manually run updates for my hp laptop?
08-31-2019 07:25 PM
How do you get version 9.5 ? Mine is
I think that is your choice. I ONLY run HPSA when I want to. I run Windows update every second week and only run HPSA probably once a month.
Regards.
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09-01-2019 02:16 PM - edited 09-01-2019 02:29 PM
Yeah, weird thing.
The other day I pulled HPSA (and framework) out of the system and did an install the latest download of HPSA.
Running the current HPSA executable apparently installs whatever is appropriate for the particular system.
In other words...
Installing HPSA V9.5.192.0 installation package onto Raven (workstation) results in the same HPSA 8.x version you have on your system. Have not yet tried removing all personal data; I kind of like my setup and didn't want to redo it. Smiling.
Life Without HPSA
You can certainly download-save-install your drivers manually. Lots of people in the world do it this way.
Help / How-to: HP PCs - Downloading or Updating Software and Drivers
Section: Find driver updates on the HP website
Life with HPSA in "Notify Mode"
Open HP Support Assistant
Open Settings
Adjust to have the software notify you when updates are ready but to let you install them at your own choice / time.
After the edits are complete, Save your settings.
Nice touch:
Restart the computer and log in.
After all these years, Windows still loves a Restart.
Once the setting is in place, you can open the software at your leisure, Check for Updates and peruse the list before you decide to install one or more of the available updates.
Example
HPSA_Settings_V8.X_1A
Optional - After the software is installed, PIN the program to your Windows Start Screen
Windows key (Start) > list "All apps" > open category "H"
Click open category HP Help and Support
Right-Click on HP Support Assistant > PIN to Start
Reminder - Do not use the HP Support Assistant to update the BIOS
How to install BIOS Updates:
HP Notebook PCs - Updating the BIOS (Basic Input Output System)
HP Desktop PCs - Updating the BIOS (Basic Input Output System)
Help and Troubleshooting for HPSA
Read and Learn about the HPSA software
HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
HP PCs - Troubleshooting HP Support Assistant - Windows 8.x and Windows 10
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09-05-2019 10:39 AM
Well, there you go.
Manual Updates do provide you the control to decide when - and which - updates to install.
Excellent.
Happy Computing.
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We are a world community of HP enthusiasts dedicated to supporting HP technology.
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