cancel
Showing results for 
Search instead for 
Did you mean: 
Lunar7
New member
1 0 0 0
Message 1 of 2
106
Flag Post

How do I open a case to fix my out of warranty HP Envy?

HP Recommended
HP ENVY x360
Microsoft Windows 10 (64-bit)

Just want to open up a case to fix my laptop. Virtual assistant sent me here. How do I proceed? 

 

Thank you in advance!

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
134,889 124,245 20,664 31,755
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

What is the product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

https://support.hp.com/us-en/document/c00033108

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation