Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

How do I open a case to fix my out of warranty HP Envy?

HP Recommended
HP ENVY x360
Microsoft Windows 10 (64-bit)

Just want to open up a case to fix my laptop. Virtual assistant sent me here. How do I proceed? 


Thank you in advance!

Level 21
Level 21
134,889 124,245 20,664 31,755
Message 2 of 2
Flag Post
HP Recommended



What is the product number of your notebook?


Use this guide to find that information...please do not post the serial number.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation