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I have several paper documents with data in columns. Want to scan these to Excel and use HP supplied I.R.I.S. software which I think I have(?) with my Officejet 4500 to convert scans to an editable document using OCR. Please respond with step by step instructions as I am a novice on computers. Thank you.

7 REPLIES 7
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Hi @bsrr,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query. I'll be more than glad to help you.

I understand that you wanted to know how to scan to OCR from your HP Officejet 4500 All-in-One Printer.

 

I suggest that you follow the steps mentioned in the link: How to Scan as Editable Text (OCR)

 

You may also check the link: IRIS Helpcenter | Get Help with Your IRIS Products (irislink.com)

Disclaimer: Links to third-party websites are provided for convenience only. HP does not endorse nor support the content of third-party links. HP is not responsible for the content of a third-party website. By clicking on a third-party link, you will leave the HP website. Privacy and security policies may differ from those practiced by HP. 

 

Let me know if this works.
 

You have a good day ahead.

 

 

Rainbow23 - HP Support.
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The steps contained in your link in resonse to my query says to use the Readiris Pro CD to install the OCR software. My printer did not come with such a CD. What do I do now?

HP Recommended

Hi @bsrr,

Thank you for your reply, I'll be more than glad to help you.

 

I understand that you did not receive the OCR CD with the printer.

 

This issue may require a one to one interaction over the phone.

 

Hence, please contact HP Phone Support for further assistance at the link: www.hp.com/contacthp

You may select the country and type the product# of the unit and then follow the on-screen instructions to contact HP phone support.

 

You have a good day ahead.

Rainbow23 - HP Support.
HP Recommended

Thaks Rainbow23. I tried many times & ways to get through to get the phone number for the help you suggested but did not succeed. My printer is apparantly too old so the serial/product numbers are not recognized. What can I try next? Can you set this up for me?

HP Recommended

Hi @bsrr

Thank you for replying.

I will send you this information a private message.

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next, to your profile name, you should see a little blue envelope, please click on it.

 

Please reply back on the public post as this private message box is not monitored.

 

I hope this helps resolve the issue.

Rainbow23 - HP Support.
HP Recommended

10/11/2018

 

Hello, I have an OfficeJet Pro 8710 purchased March, 2018.  I really do like it.  I have over $50,000 of HP products.  I have been using computers since 1978.  I am not a novice.  I have used HP since the 1980s, to include its scanners.

 

I am an HP Old Dog.

 

I can scan OCR just fine.  Scanning a document using OCR is not a problem.

 

The problem is the output file, TXT and RTF.

 

Here is an example.

 

I have a 2page report.  It has headers.  It has 16 columns of data. 

  1. Page 1 has 25 rows of data. 
  2. Page 2 has 15 rows of data

 

PAGE 1

The output TXT or RTF file of the OCR scan of page 1 places the 16 columns of data one-over-top each column.  The TXT or RTF file does not have 16 columns and 25 rows of data; rather, the TXT or RTF file has 400 rows of data (16 * 25) in 1 column of data.

 

PAGE 2

The output TXT or RTF file of the OCR scan of page 2 is as expected.  It has 16 columns and 25 rows of data.

 

OBSERVATION

Clearly, I know how to scan. 

 

I have scanned documents, for decades, using OCR so that columns of data can be used in MSWord and MSExcel.

 

The HP OCR code produces output that is not reasonable.  Frankly, the OCR output is worthless makeing the OCR software code that I paid for a waste of my money.

 

The solution offered here in this 10/06/17 response to the customer does not apply to my 8710 purchased 10/2018 because I do not have any of the options offered to that customer. 

 

QUESTION

How do I use the HP OCR software that came with my 8710 to scan a document with 16 columns and 25 rows of data on multiple pages such that the TXT or RTF file can be imported into MSExcel into columns with the MSExcel spreadsheet looking like the scanned document?

 

Could I get step-by-step instructions that correlate exactly to the HP software that came with my printer?

 

Thank You,

 

An HP Old Dog

HP Recommended

@eprince

 

No available OCR software which comes with your printer can do this work because they can ONLY scan to editable text (rft format or simply text).

 

There are few commercial software to convert scanned files to Excel but the conversion process WON'T give us 100% results. We still have to manipulate MANUALLY inside Excel to get final results. If you wish, please try

 

     https://www.cogniview.com/pdf-to-excel/pdf2xl-ocr

 

or

 

    https://pdf.wondershare.com/ocr/scan-to-excel-converter.html

 

Regards.

BH
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