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‎12-31-2025 09:55 AM

HP Recommended

I have just bought a new HP Envy photo 7200. I want to scan a document and then save the scanned thing into my desktop computer. But when I click the HP Smart thing (small square blue icon) I then click the large purple rectangular button called "Scan" and up comes a page saying "Couldn't connect to scanner. HP Smart cannot scan from this printer. Either no scanner was detected or HP Smart is not compatible with the scanner in the printer".  What should I do to make the new HP Envy photo 7200 do a scan then get it saved into my computer?

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