Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

How do I turn off or disable scrolling for touch screen on hp ENVY x360?

HP Recommended
hp ENVY x360

I've been having problems with this feature... I'm trying to make some artwork using "Paint Tool Sai" but every time I use the program, I keep dragging the program down, rather than painting anything.  At first, I thought it could be something wrong with the program. but when I tried using Flash, I just kept on scrolling instead of drawing anything. So, I tried looking in the settings to do something about that, but nothing was working... I'm hoping that I didn't need to buy a tablet to draw on the computer and I'm hoping this place can help me.

Tags (1)
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
Flag Post
HP Recommended

@Cameron909 Welcome to HP Community!


I understand you are looking for the settings on how to enable and disable scrolling on your HP notebook. Don't worry as I have a few suggestions which should help you resolve this issue.


To provide you with an accurate solution, I'll need a few more details:

Are you referring to disabling touch screen or disabling gesture on your touchpad?

Have you tried to disable gesture from touchpad properties?


Here's a document - HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)


TouchPad and ClickPad configuration options are located on the TouchPad properties page. Use the following steps to open the properties page and enable or disable individual settings.

  1. In the Windows search box, type TouchPad.

    From the results list click TouchPad settings.

  2. Click Additional settings.

    Figure : Clicking Additional settings

    Clicking additional settings
  3. Click the TouchPad Settings or the ClickPad Settings tab . If you have a Synaptics device, the tab includes the Synaptics icon  and might vary from the graphic.

    Figure : ClickPad settings

    ClickPad settings
  4. You can adjust the TouchPad settings for scrolling, clicking, sensitivity, edge behaviors, and gesture actions to suit your personal preferences.


    Not all notebooks use a Synaptics TouchPad or ClickPad; however, all touchpads have similar features and configuration options.

    Figure : ClickPad Properties page

    ClickPad Properties page
  5. The Properties window is divided into three areas to help you with TouchPad or ClickPad configuration.

    • The left side of the window lists gestures and actions. Click to highlight individual gesture or action. When highlighted, select the Helpicon  to find out more information or select the Settings icon  to change the settings.

    • The lower right side shows the finger movement associated with the gesture or action.

    • The upper right side shows the on-screen response to the finger movements.

  6. Turn on or off individual gestures by clicking on the checkbox next to each item. A checkmark in the checkbox indicates that gesture is enabled

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation