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‎08-25-2022 11:58 AM - edited ‎08-25-2022 12:02 PM

HP Recommended
Product: HP Spectre x360 - 13-4105dx (ENERGY STAR)
Operating System: Microsoft Windows 11

My product the HP Spectre ×360 - 13-4105dx (ENERGY STAR) was fine until I shut it off and went to bed. The next morning  I turned on the laptop but It didn’t turn on so I assumed it was dead. I plugged it in and I waited around a hour before trying again but It still didn’t turn on and now I don’t know what to do. Any tips and tricks are very much appreciated right now.

Category:
2 REPLIES 2

‎08-25-2022 04:26 PM

HP Recommended

Hello @Bob838 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Disconnect charger

(2) Press and hold <power> button for 30 seconds

(3) Connect charger

(4) Power on notebook and test

(5) Please report your results

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‎08-26-2022 01:20 AM

HP Recommended

Check the power supply and battery. If your HP laptop won't turn on even when plugged in, start by checking the power supply. 
Diagnose screen issues. 
Remove all devices from your laptop. 
Use a rescue disc. 
Boot in safe mode. 
Check hardware

 

Regards,
John

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