How do I turn on my web camera on my HP Pavilion Laptop

[DaveSue1]

How do I turn on the webcam on my HP Pavilion Laptop Model 15-eg0073cl

[Raj_05]

Hi @DaveSue1,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To turn on the webcam on an HP Pavilion laptop, you can follow these general steps.

1. Ensure that your laptop is powered on and running.
2. Look for the webcam icon on the top bezel of your laptop's screen. It is usually located in the center, above the display. The webcam icon typically looks like a small camera.
3. Press the webcam icon to activate the camera. This action should launch the webcam application or turn on the camera directly.
4. Once the webcam is turned on, you should see a live video feed from the camera.

If the webcam icon is not present or pressing it does not activate the camera, you may need to check the following.

1. Webcam software: Confirm that your laptop has webcam software installed. Some HP Pavilion laptops come with pre-installed webcam software, such as CyberLink YouCam or HP Webcam. You can search for these applications in the Start menu or the list of installed programs. If you don't have any webcam software installed, you may need to download and install it from the HP website or the Microsoft Store.
2. Device Manager: Verify that the webcam is recognized and enabled in the Device Manager. Here's how you can access the Device Manager,
   
   
   • Right-click on the Start button or press Windows Key + X and select "Device Manager" from the menu.
   • In the Device Manager window, expand the "Imaging devices" or "Cameras" category.
   • Look for your webcam device. It is usually listed with the name of the manufacturer or as "Integrated Camera" or "USB Camera."
   • If you find the webcam listed but it has a yellow exclamation mark or a down arrow icon, it may indicate a driver issue. Right-click on the webcam device and select "Enable" or "Update driver."
   • If the webcam is not listed at all, it could mean that the drivers are missing or the camera hardware is not properly connected. In such cases, you may need to download and install the appropriate drivers from the HP website or contact HP support for assistance.
      
3. Privacy settings: Check your privacy settings to ensure that the webcam is not blocked by any security settings or applications. On Windows 10, you can adjust privacy settings by following these steps.
   
   
   • Press Windows Key + I to open the Settings app.
   • Select "Privacy" from the options.
   • In the left sidebar, choose "Camera."
   • Ensure that the "Allow apps to access your camera" toggle switch is turned on.
   • Scroll down and make sure that the toggle switch under "Choose which apps can access your camera" is also turned on for the specific apps you want to use with the webcam.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support