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amethyst1716
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How do i access my 1 year free subscription of Microsoft 365?

HP Recommended
HP Stream Laptop

I bought this Laptop and it said it has Microsoft 365 free for 1 year. I thought I had it but then it said my free trial expired. How do I get the 1 year subscription for free?

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Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@amethyst1716 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

Office is a Microsoft product.

 

Microsoft Office - Product and License Information 

 

Please Read

 Microsoft - Activate Office

 

 

Installation and License Key Options

 

Three of the ways to “get” Office Software:

 

➡️  Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

 

➡️  ➡️  Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).  If you have trouble with this exact type of “installed” Office, contact HP Support for recovery options.

 

➡️  Purchase Office separately from Microsoft or other merchant.

 

 

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

          To see help options:  Scroll down to the middle of the page and select product

          Need more help?  Scroll down to find out how to contact Microsoft.

 

Purchase Options

Microsoft Office Products - Choose your Office

 

Things that are Office Software Repair

 

Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

 

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

 

"What if" Information

 

Life is possible without Office

5 free open source alternatives to Microsoft Office

 

What if

“I found Office already installed on the computer.”

Except as noted, any “pre-installed” Office software is a “Trial” version.
Trial software cannot be activated nor can it be “recovered”.

 

Regardless, Microsoft Office software belongs to - and is under the control of - Microsoft.

 

 

Yeah, but - My situation is different, special, not covered, impossible

Please contact HP Support

Why?

Our Community simply cannot address Microsoft Office license issues – we are a peer-to-Peer user group.

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation