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- How do i get my Bios password

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04-01-2018 11:53 AM
So i needed to clear my hard drive because i installed the wrong version of windows that i needed and now i can't reinstall windows because it won't boot up the usb with the version of windows and now i can't change anything in the boot settings because i need a password i don't have.If anyone help me that would me good
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Accepted Solutions
04-01-2018 12:27 PM
Hi,
For that Model, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
You can contact HP Business Support in your country ( you'll probably need to wait until Monday ) via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Just to note, don't try removing the rtc battery. It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-01-2018 12:27 PM
Hi,
For that Model, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
You can contact HP Business Support in your country ( you'll probably need to wait until Monday ) via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Just to note, don't try removing the rtc battery. It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP