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- HP Community
- Notebooks
- Notebook Software and How To Questions
- How to Download Synaptics WBF Fingerprint Driver ?

Create an account on the HP Community to personalize your profile and ask a question
07-07-2024 12:35 PM
Welcome to the HP English Community --
If your computer includes the Fingerprint reader sensor in the Device Manager
Reminder:
No Biometrics > Fingerprint section in Device Manager = No working fingerprint sensor in the machine.
and
You are running a supported version of Windows on your system,
Then
Check for the fingerprint reader driver in your system's Software & Drivers category
Open
Enter the device type and model name of your HP product
Next,
Open Category Software & Drivers
Open Sub-category Driver-Keyboard, Mouse and Input Devices
Check for the Fingerprint Driver in the list
General Example - Software & Drivers > Fingerprint driver
General Example - Device Manager - Biometrics - Fingerprint reader / Camera
Device_Manager_Generic_Biometrics_Fingerprint_Camera_2
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HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
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