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HP Recommended
Pavilion Notebook - 17-g015dx
Microsoft Windows 10 (64-bit)

I'm trying to pair my Bluetooth earbuds to my notebook.

 

There isn't a Bluetooth icon in my action center. There is a connect icon tho. When I click the connect icon a panel opens, above, and the system tries to find a Bluetooth audio device.  It never discovers my earbuds even after I enter their name in the search box. 

 

I found two Bluetooth services stopped, and I started them however that didn't help.

 

Any ideas?

 

--Joe

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Joe:

 

Looking at the product specs for your notebook, it does not come with built in bluetooth networking.

 

https://support.hp.com/us-en/product/hp-pavilion-17-g000-notebook-pc-series/7771368/model/8323378/do...

 

If it did, bluetooth would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

 

I would say that only 50% of HP consumer class notebooks come with built in bluetooth.

View solution in original post

5 REPLIES 5
HP Recommended

Hi, Joe:

 

Looking at the product specs for your notebook, it does not come with built in bluetooth networking.

 

https://support.hp.com/us-en/product/hp-pavilion-17-g000-notebook-pc-series/7771368/model/8323378/do...

 

If it did, bluetooth would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

 

I would say that only 50% of HP consumer class notebooks come with built in bluetooth.

HP Recommended

Thanks, Paul. 

It's disappointing but, nothing I can do now.

--Joe

HP Recommended

You're very welcome, Joe.

 

The easiest thing to do would be to purchase an external USB bluetooth adapter.

 

I use this one on my HP desktop PC.   Works fine for the bluetooth speakers I have.

 

https://www.amazon.com/Kinivo-BTD-400-Bluetooth-4-0-USB/dp/B007Q45EF4

HP Recommended

OMG! that's so awesome. I'll give it a try.

Thanks,

Joe

HP Recommended

Anytime, Joe.

 

Glad to have been of assistance.

 

Paul

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