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HP Chromebook 14 inch 14a-na1000 (323Q6AV)
Chrome OS

Hi. I have a new Chromebook, which has a lot of blue symbols on many of the keyboard keys, in some cases up to three blue symbols. My keyboard is configured for Canadian English. Does anyone know how to access these symbols? Some of them seem like they would be quite helpful. There's nothing in HP's documentation and HP Support told me I have to pay to get the answer, which is BS. Thanks.

 

4 REPLIES 4
HP Recommended

For the keys that have 3 characters just pressing it gives you the bottom-right character, shift+key gives the one above that, and alt gr + key gives you the middle character. The alt gr + key is the combo for the middle blue character on any keys that have just the one blue.

 

I also found a thread here in the Forum that explains a little deeper:

 

https://h30434.www3.hp.com/t5/Tablets-and-Mobile-Devices/Access-blue-keyboard-characters-on-Chromebo....

 

HTH,

 

WyreNut

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
HP Recommended

Thanks, Wyre, but that doesn't really work for most of the blue symbols on the keyboard. I've tried it with several builtin keyboards (English & French Canadian, UK, and various US keyboards). I can only get an occasional blue key to show up, usually in combination with the Alt gr key. I don't understand why HP would produce a product and not document anywhere how it works. It's like they're begging people to return it.

 

HP Recommended

Sorry that didn't help!  I thought since the user in the link was using English/Canadian keyboard that could have resolved it...

 

I owned a very early model Chromebook (English keys only).

 

Another suggestion:   

 
How do I troubleshoot my Chromebook keyboard?
If your Chromebook keyboard is unresponsive, restart your laptop, and log in as a guest user. Test to see if the keyboard iw working correctly.  If so, delete the original  user and recreate.  Additionally, press the Refresh and Power keys to reset your Chromebook hardware. If the issue persists, powerwash your device and contact its manufacturer for further help.
 
WyreNut
-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
HP Recommended

For the keys that have 3 characters just pressing it gives you the bottom-right character, shift+key gives the one above that, and alt gr + key gives you the middle character. The alt gr + key is the combo for the middle blue character on any keys that have just the one blue.

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