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‎02-20-2022 07:48 AM

HP Recommended
Operating System: Microsoft Windows 11

I order an HP Pavilion laptop last Friday. When they sent me the confirmation email, I found out that it will take 5 weeks before I get it. I badly need a laptop now, so I need to cancel it amd order a new one. The cancel link on their website does not work, it says system error. How do I cancel my order? Can someone help please?

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3 REPLIES 3

‎02-20-2022 07:55 AM

HP Recommended

I ordered an HP pavilion laptop. After I got the confirmation email, I found out that it will take 5 weeks before I receive the laptop. I badly need the laptop so I need to cancel it and order a new one. The cancel link on the HP website is not working. Can someone please help?

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‎02-20-2022 08:05 AM

HP Recommended

I order an HP Pavilion laptop last Friday. When they sent me the confirmation email, I found out that it will take 5 weeks before I get it. I badly need a laptop now, so I need to cancel it amd order a new one. The cancel link on their website does not work, it says system error. How do I cancel my order? Can someone help please?

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‎02-20-2022 01:38 PM

HP Recommended

Hello,  

 

 

 

Have you tried our HP Store Site? 

 

  

 

We invite you to visit our dedicated HP Store Site  where you´ll find specific information/tools oriented to help you on  your questions about order status/issues as well as product sales info. 

 

  

 

Please click on this link: HP Store Help 

 

  

 

We hope you find it useful and save time in your search! 

 

  

 

Thank you for visiting the HP Support Community. 

I work on behalf of HP.
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