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- HP Community
- Notebooks
- Notebook Software and How To Questions
- How to check from which country the laptop purchased from?

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01-04-2019 04:57 AM
Hi,
My friend gave me a new laptop and told me it's purchased from USA. and when I check in internet it seems it's purchased in Malaysia. May I know the produce details where it's purchased from?
and another problem is I could not see any drivers or supporting software download page. it says no drivers avilable
Model: 15-da0007tx
Product ID: 4HG14PA#UUF
If serial # need I'll post.
Kind Regards
01-04-2019 06:48 AM
01-04-2019 11:58 AM
@Lil_Boy_Blue wrote:Hi
HP Notebook - 15-da0007tx is this a match?
https://support.hp.com/us-en/product/hp-15-da0000-laptop-pc/20395828/model/21985845?sku=4HG14PA
https://support.hp.com/us-en/drivers/selfservice/hp-15-da0000-laptop-pc/20395828/model/21985845
HP 15 Laptop PC - Maintenance and Service Guide 5.52MB
Yeah! this product is available in USA?. or it's available only in Malaysia?
01-05-2019 03:47 AM
Hi
I don't know.
How many production lines for that model will HP have? Probably just the one in China.
How many countries can you live in and get Amazon/Ebay to deliver that model? Definitely lots.
As I live in the UK I can buy all sorts of things from all over the world, I can get on a ferry, train or plane and buy something and take it home with me.
KeyBoard has a RM / $ sign? Mine has a £ and $ sign.
Malaysia has BS1362/3 plug and socket, the US of A has some funny pins, so is the power cable US or UK?
http://partsurfer.hp.com/Search.aspx?searchText=4HG14PA
710412-001 | Smart AC power adapter (65 watt) - 4.5mm barrel connector, non-power factor correcting (NPFC) - Requires 3-wire AC power cord with C5 connector (Prohibited to India and China) |
L19373-001 | Power cord - C5 1.0M STK Conv UK |
C5 is a 3 pin Cloverleaf. Probably UK or Malaysian target market.
So if you are unhappy with it, return it. Otherwise use it and enjoy it.
01-05-2019 04:23 AM
Bro., I asked to understand how people making drama. He told me that he is in USA (Actually he is Malaysia person). I asked to purchase a laptop and and HDD in a deal price because there was Christmas and New year was on the way. Yesterday he gave me that model laptop and a 1 TB HDD WD. the both products seems not from USA. so I came here to get confirmation. because I have to be very careful with the person who lying even for this simple things.