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‎02-10-2024 01:13 AM - last edited on ‎02-11-2024 01:17 PM by Retired

HP Recommended
Product: HP Laptop PC 15s-fq2000

Please can some one help and advise me, I have recently upgraded my hard drive in my Laptop. I am trying to create a recovery  partition on this drive just in case i have to factory reset my laptop.

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3 REPLIES 3

‎02-10-2024 06:42 AM

HP Recommended

Unfortunately, there is no way to do make a recovery partition to factory reset the notebook that I know of.

 

However, your notebook should be supported by the HP cloud recovery tool.

 

You can make a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

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‎02-10-2024 11:20 AM

HP Recommended

Hi Paul, many thanks for this I have tried it and recovered my machine. But some how I need a recovery partition as I’m trying to sell my laptop and they won’t buy unless there is a recovery partition 

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‎02-10-2024 11:31 AM

HP Recommended

You're very welcome.

 

Unfortunately, I wouldn't be able to help you with that because I don't know of any way how it can be done.

 

You can offer the buyer the recovery drive or find another person to buy the notebook.

 

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