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Honor Student
Posts: 3
Member Since: ‎12-21-2017
Message 1 of 5 (1,822 Views)

How to disable device access manager

Product Name: HP Pavilion 15-inch Displays
Operating System: Microsoft Windows 10 (64-bit)

It's very anoying to be disrupted constantly while typing in a document. Ever 15 minutres or so, device access manager demands you to swipe your finger or to type in your password. How can I disable this annoying feature?

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HP Support Agent
Posts: 11,828
Member Since: ‎07-26-2016
Message 2 of 5 (1,787 Views)

Re: How to disable device access manager

Hi @Tae-IPA,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you need assistance in disabling device access manager from your HP notebook. Don't worry as I have a few suggestions which should help you resolve this issue.

 

To provide you with an accurate solution, I'll need a few more details:

Did you make any software or hardware changes to your PC?

Have you tried to uninstall the program from Control panel?

 

In the meantime, let's try these steps here: 

 

Perform a Hard reset on the notebook

Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:

  1. If Windows is open, click Start and then Shutdown.

    If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

  2. With the power off, disconnect the power cord from the back of the computer.

  3. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.

  4. Reconnect the power cord and turn on the power.

Let's uninstall Device Access Manager for HP ProtectTools from your computer by using the Add/Remove Program feature in the Window's Control Panel.

  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Device Access Manager for HP ProtectTools, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Device Access Manager for HP ProtectTools.

Here is a third party link, please do not click on any ads, image, download, popup or link or anywhere else as this is a third party link meant only for viewing information.

Click here for the link.

 

Please follow the steps suggested and get back to us with the results of the troubleshooting for further assistance.

 

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

Jeet_Singh
I am an HP Employee

Honor Student
Posts: 3
Member Since: ‎12-21-2017
Message 3 of 5 (1,754 Views)

Re: How to disable device access manager

Dear mr./mrs. Singh,

 

First of all ... Merry Christmas to you and your family!

 

I'm living on Aruba and just bought a HP ProBook 450 G4. As a teacher for teachers, I give feedback to our colleagues of the future, so I work a lot with Word. I always work with an external hard-drive. If I'm correct, I have Windows 10 on this computer.

 

Every some minutes I am being disturbed by the following message: 

"Device manager

Just in time authentisation requires for removable storage. Click on balloon to do so"

 

Up till now, I haven't found a method how to uninstall - or disable - this message. The possibilities you send me - for which I really thank you! - didn't help me very much. It could be of corse, that I'm not enough 'digital aged'.

 

Your further advice would be appreciated very much!!!

 

Thank you in advance!!!

 

Tae (Franciscus) Harte

 

 

HP Support Agent
Posts: 11,828
Member Since: ‎07-26-2016
Message 4 of 5 (1,743 Views)

Re: How to disable device access manager

Hi @Tae-IPA,

 

Your HP ProBook 450 G4 is classified as a Commercial product. In this scenario, I would suggest you contact our HP Commercial support via web form at http://hp.care/2eWESqq and "Get help from HP" - then select 'All HP contact options' to submit a case.

 

I'm sure sure they would be able to go ahead and help you with this!

 

Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,

Jeet_Singh
I am an HP Employee

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Honor Student
Posts: 3
Member Since: ‎12-21-2017
Message 5 of 5 (1,690 Views)

Re: How to disable device access manager

Hello mr./mrs/miss Jeet Singh,

 

First of all ... a very happy and blessed 2018!!!

 

You've helped me very much! I will try it in the way you've mentioned.

 

With kind greetings from Aruba,

 

Tae Harte

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation