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HP Recommended
HP Pavilion - 14-ce2500sa
Microsoft Windows 11

When I do turn on my hp laptop at the beginning or the start it does show sign in on the lock screen on the windows 11 and I cant disable it does stay there and does not go off. Is there are any way to disable it. Because I did not find nothing by researching in Microsoft Bing in search bar . It did not prove to me anything related and regarding to that. Do you do have any suggestion or advice to me. What I should do in this case or situation on the scenario. Your advice and help are appreciated.

Can you do favour for me by the helping to me out. Please and thank you. Be kind if you not mind. Do it and make it happen as soon as possible.  Yours sincerely Jevgeni

 

JEVGENI POLUJANOV
4 REPLIES 4
HP Recommended

Hi @Jevgeni09,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Certainly, I'll do my best to help you. It seems like you're facing an issue with the lock screen persisting on your HP laptop running Windows 11. Here are some steps you can try to resolve the problem.

 

  • Update Windows 11: Ensure that your Windows 11 operating system is up to date. Microsoft regularly releases updates that may include bug fixes and improvements.
  • Update Graphics Drivers: Outdated or incompatible graphics drivers can sometimes cause display issues. Visit the official HP support website or use Windows Update to check for and install the latest graphics drivers for your laptop.
  • Check Power Settings: Incorrect power settings might cause display-related issues. Go to "Settings" > "System" > "Power & sleep" and ensure that your power settings are configured correctly.
  • Disable Fast Startup: Fast Startup is a feature that may sometimes cause issues with the startup process. To disable it, go to "Control Panel" > "Power Options" > "Choose what the power buttons do" > "Change settings that are currently unavailable" and uncheck "Turn on fast startup."
  • Check Screen Saver Settings: Sometimes, screen saver settings can interfere with the lock screen behavior. Go to "Settings" > "Personalization" > "Lock screen" and make sure the screen saver settings are configured as desired.
  • Check Group Policy: Press Win + R to open the Run dialog, type gpedit.msc, and press Enter. Navigate to "Computer Configuration" > "Administrative Templates" > "Control Panel" > "Personalization." Look for the setting "Do not display the lock screen" and make sure it's set to "Disabled."
  • Reset Lock Screen Settings: In "Settings," go to "Personalization" > "Lock screen." Scroll down and click on "Screen timeout settings" and set a time. Then, go back to the main Lock screen settings and check if the issue persists.
  • Create a New User Profile: Create a new user profile to see if the issue is specific to your user account. If the new account doesn't have the same problem, you may consider transferring your files to the new account.
  • Perform System Restore: If the issue started recently, you can use System Restore to revert your system to a point before the problem occurred.

 

Remember to back up your important data before making any significant changes to your system.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Alden 4 I did tried everything on the most from all your information on the info what you did send to me but nothing did work so far related and regarding to that and I could not disable it on the windows 11 and there is no bypass to it.

 

Yours sincerely Jevgeni

JEVGENI POLUJANOV
HP Recommended

Hi @Jevgeni09,

 

Thank you for your response, 

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Alden 4 I will need your further assistance and advice and help together with solution as soon as possible please and thank ?

I did contact you to many times already and I did not receive replay and response from you for a long time on the while.

It did not work for me and it is are no use to me. It does not give to me any benefit on my behalf. There was no progress made on it. It is are not success it is are failure. There is no promise on the deal and guarantee. It is are pointless and waste of time.

It did not help me out at all. It did not fixed the problem on the solution. It did not resolved on the resolution. The action was not taken. Nothing did happen so far. It did not provide anything to me. It bring me nowhere from somewhere. It did went backwards from forward. It is are no use to me.  It could to be done better than that but it did not. I cant relay on it.

Yours sincerely Jevgeni

JEVGENI POLUJANOV
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.