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02-07-2020 03:41 PM - edited 02-07-2020 04:26 PM
I bought a powerbank with support for the power delivery 40 watts, after connecting it to the laptop, nothing happens and the battery continues to run out.
Although in the characteristics of usb c there is support for power delivery.
Maybe someone knows how to activate charging on usb c?
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02-07-2020 04:42 PM
The specs of your machine is
https://support.hp.com/lt-en/document/c06406720
Did it come with USB-C charger ? It requires a very heavy 200 W AC power adapter . Please check
I know HP USB-C 65W/90W chargers won't work. I also know people can use Dell USB-C 180W charger but since it is from a different vendor therefore I would not say it is compatible. You can try at your own risk.
Regards.
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02-07-2020 04:42 PM
The specs of your machine is
https://support.hp.com/lt-en/document/c06406720
Did it come with USB-C charger ? It requires a very heavy 200 W AC power adapter . Please check
I know HP USB-C 65W/90W chargers won't work. I also know people can use Dell USB-C 180W charger but since it is from a different vendor therefore I would not say it is compatible. You can try at your own risk.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.