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‎10-10-2018 08:01 AM

HP Recommended
Product: Compaq presario cq43
Operating System: Microsoft Windows 7 (64-bit)

I installed a new ram of 4 GB and I already had 2gb ram but it shows 6gb (1.6gb Usable), I was suggested to enable memory remap in bios. 

All the answers are appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-10-2018 09:30 AM

HP Recommended

@Prasanna99

 

The only thing I can see is that 6GB is not supported.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c02950273.pdf

 

Look at page 3

 

Did you try the 4GB stick just by itself???

 

REO

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4 REPLIES 4

‎10-10-2018 08:03 AM

HP Recommended

@Prasanna99

 

To better assist you, we would need the exact model number or product number of your laptop/desktop???

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎10-10-2018 08:36 AM

HP Recommended

Laptop model - hp Compaq presario cq43 note book pc

Bioa version - hp F.42 ; insydeh20 setup utility rev 3.5

 

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‎10-10-2018 09:30 AM

HP Recommended

@Prasanna99

 

The only thing I can see is that 6GB is not supported.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c02950273.pdf

 

Look at page 3

 

Did you try the 4GB stick just by itself???

 

REO

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‎10-10-2018 01:34 PM

HP Recommended

Looks like it can't support as you said, thanks for your time and helping me, much appreciated.

Thanks

~p

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