How to escalate complaint

[Sushil56]

I have received regarding my case ID [text omitted to protect user privacy].  Despite multiple follow-ups, there has been no resolution, and communication has been inadequate. 

[Dragon-Fur]

@Sushil56 

Welcome to the HP English Community --

Consider your comments received as can be done here in the Community.

What?

We are not HP Support -- We have no direct means of contacting Support on your behalf.

I notified our Community Moderators of your concern and have asked that they remove the private information from your message.

What else?

HP Repair / Repair Status

 HP Support virtual repair center

 HP Repair – Check Service Order Status

Requires Service Order number / Serial number

Reminder

Do NOT post private information in the HP Community, including serial numbers, full names, phone numbers, case numbers, home or office addresses, private photos, or other identifying details.

What?

We cannot make use of any private information – we are not HP Support.

Others, not so nice, are always waiting to gather what is posted at public websites.

 === --- === --- === --- === --- ===

Thank you for participating in the HP Community --

People who own, use, and support HP devices.