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HP Recommended
HP 255 G7 Notebook PC (22P60AV)
Microsoft Windows 11

I don't know how old my computer is but any software I open such as My browser (Opera GX), Discord any software I open my cpu sky rockets to 70% or 100% and then slowly goes down to like 30% and 60% and god...If I open a game. I can't even play the game and the CPU usage is so bad that I have major keyboard delay depending on cpu usage for example. If I open a game such as even roblox for and try text on anything such as discord or even in game itself my words will take seconds to show up after the initial keystroke and it doesn't only happen while typing it happen in games basically making games unplayable literally I've tried all fixed. Filter keys,Drives reseting my pc completely everything but nothing works I don't know what to do anymore and I am currently saving to buy a new computer

1 REPLY 1
HP Recommended

Hello @Tye13 

 

Sorry to hear that you are having problems ... 

 

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.38 Rev.A41.6 MBApr 21, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Install drivers

HSA Application driver

1.1.377.0 Rev.A0.5 MBSep 10, 2019Download

 

(3) Update Hardware Diagnostics UEFI  and Check your hardware !

HP PC Hardware Diagnostics UEFI

7.6.2.0 Rev.A42.7 MBJun 12, 2020Download

 

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

(4) Reboot and test again ...

 

Please report your results ( report, pictures, error messages ... )

 

best regards

---

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             ⌨️

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