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09-04-2019
12:07 PM
- last edited on
09-09-2019
12:55 PM
by
Jacky-D
I also tried all the steps mentioned. Nothing happens. Nothing has improved.
It's almost like Windows or the PC doesn't want to allow you to make these changes. Because like I said, you can follow all the steps and absolutely nothing happens. It's probably more than one installation of Windows and Windows updates that's eating up all the space. It's kind of frustrating when you have maybe half a gigabyte that you've personally saved, yet your computer says you're using 25 gigabytes. That's ridiculous. I realize that I have an inexpensive computer. But come on.
It's an HP Stream laptop. Product ID:00325-91126-99840-AAOEM
Any help (that actually works) would be appreciated.
09-04-2019 01:36 PM
I had 3.5GB available. I uninstalled some updates and restarted my computer.
I now have 1.5GB available. I swear this is a bunch of Bull. I guess I should have taken this up with Microsoft. But I suspect that HP knows what this about too.
09-09-2019 01:05 PM
@Hawkins2
Thank you for posting on the HP Support Community.
I have a few troubleshooting steps we could try to fix the issue:
Solution 1: Using Storage Sense frees up space on your computer.
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Search for and open Storage settings.
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On the Storage Sense window, select Temporary files.
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Select the temporary files you want to delete, and then click Remove files.
CAUTION: HP recommends that you do not select the Downloads option. Doing so might delete personal files.
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Return to the Storage Sense window, turn on Storage Sense, and then select Configure Storage Sense or run it.
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On the Configure Storage Sense or run it now window, select how often Storage Sense runs, deletes temporary files, and empties the recycle bin and Downloads folder.
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Scroll down to Free up space now, and then click Clean now to run Storage Sense immediately using the settings previously selected.
Solution 2: Use the following procedures to prevent storage problems.
- Try deleting one and turn off the hibernation mode.
- Use more efficient storage settings (Windows 10)
- Configure Storage Sense to free up space automatically (Windows 10)
- Save files to a new location on a secondary drive.
- Move files to an external drive. Follow the link: https://support.hp.com/in-en/document/c03458013 in order to complete the troubleshooting steps.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee