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HP Recommended
Pavilion DV7t-6100
Microsoft Windows 7 (32-bit)

My laptop was too slow. I removed the old hard drive and installed a SSD hard disk. Initially, I had Windows 7 Home premium 64 bits installed. After installing the SSD, I had a Windows 7 professional DVD available, I installed it. Then, I saw in computer properties : Installed RAM : 8 GB (2.45 GB usable).

I noticed also that the Windows 7 DVD was 32 bits, not 64.

I dislike using only 2.45 GB instead of 8 because it's 32 bits.

Is it possible to get a Windows 7 Home premium 64 bits from HP ? I have the Windows key for that.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @miamiparis

  

If you can still read all 25 characters of the W7 product key on the Microsoft W7 COA label on your notebook's case, you can make your own plain W7 Home 64 bit installation media.

 

Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-downl...

 

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.

 

Then you can install the drivers and available software you need from your PC's support page.

 

View solution in original post

6 REPLIES 6
HP Recommended

@miamiparis

 

You have to order a Recovery set from HP

 

        https://support.hp.com/sg-en/document/bph07143

 

or try

 

  https://www.microsoft.com/en-au/software-download/windows7

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi, @miamiparis

  

If you can still read all 25 characters of the W7 product key on the Microsoft W7 COA label on your notebook's case, you can make your own plain W7 Home 64 bit installation media.

 

Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-downl...

 

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.

 

Then you can install the drivers and available software you need from your PC's support page.

 

HP Recommended

Thanks. Should I download the windows 7 SP1 edition or the windows 7 SP1 COEM edition?

HP Recommended

You're very welcome.

 

You can use either one.

 

The COEM version is what HP would have installed.

 

The non-COEM version is the retail file.

 

The W7 product key will work on either file.

HP Recommended

It worked, thank you very much

HP Recommended

Anytime.

 

Glad to have been of assistance.

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