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HP Recommended

Good morning

Hp support community 

I want to purchase this laptop from Franko Trading Enterprise in my country Ghana (in West Africa)

 

Name: Hp i7 15dy 5098ca touch 15″

System model: HP Laptop 15-dy5xx

 

Please is this Hp laptop manufactured by HP company?  Why isn't this product on Hp website?  

And please what I'd the MODEL of this laptop again? 

 

I want to know the genuineness of this laptop before buying it.

 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP has a record of that model existing in its Partsurfer database:

 

HP PartSurfer

 

It provides a product number and when you click on that, a list of its major components.

 

That model is normally sold in Canada based on the 'ca' suffix in the model number.

 

So, based on the above information it should be a genuine HP notebook.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

HP has a record of that model existing in its Partsurfer database:

 

HP PartSurfer

 

It provides a product number and when you click on that, a list of its major components.

 

That model is normally sold in Canada based on the 'ca' suffix in the model number.

 

So, based on the above information it should be a genuine HP notebook.

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