Solved: How to identify Genuine Hp product from sales points - HP Support Community

D_o0 · ‎08-11-2023

Good morning

Hp support community

I want to purchase this laptop from Franko Trading Enterprise in my country Ghana (in West Africa)

Name: Hp i7 15dy 5098ca touch 15″

System model: HP Laptop 15-dy5xx

Please is this Hp laptop manufactured by HP company? Why isn't this product on Hp website?

And please what I'd the MODEL of this laptop again?

I want to know the genuineness of this laptop before buying it.

Thanks

Paul_Tikkanen · ‎08-11-2023

Hi:

HP has a record of that model existing in its Partsurfer database:

It provides a product number and when you click on that, a list of its major components.

That model is normally sold in Canada based on the 'ca' suffix in the model number.

So, based on the above information it should be a genuine HP notebook.

Paul_Tikkanen · ‎08-11-2023

Hi:

HP has a record of that model existing in its Partsurfer database:

It provides a product number and when you click on that, a list of its major components.

That model is normally sold in Canada based on the 'ca' suffix in the model number.

So, based on the above information it should be a genuine HP notebook.

How to identify Genuine Hp product from sales points