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- HP Community
- Notebooks
- Notebook Software and How To Questions
- How to load camera driver

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07-30-2024 12:40 PM
Hi @jones6579,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are trying to load the driver for the camera on your HP ENVY Notebook M7-U009dx, follow these steps:
Visit the HP Support Website:
- Go to the HP Support website.
Enter Your Notebook Model:
- Enter "HP ENVY Notebook M7-U009dx" in the search box and select your specific model from the search results.
Go to the Drivers & Downloads Section:
- Click on "Drivers & Downloads" or a similar section on the support page.
Select Your Operating System:
- Choose your operating system from the dropdown menu. Make sure it matches the version you are using (e.g., Windows 10, Windows 11).
Locate the Camera Driver:
- Look for the camera or imaging device driver in the list. It might be labeled as "HP Webcam Driver," "Imaging Device Driver," or something similar.
Download the Driver:
- Click the download button next to the camera driver to download the driver package to your computer.
Install the Driver:
- Once the download is complete, open the downloaded file and follow the on-screen instructions to install the driver.
Restart Your Computer:
- After the installation is complete, restart your notebook to ensure the driver is properly integrated.
Verify Camera Functionality:
- Open an application that uses the camera (like the Camera app or a video conferencing app) to check if the camera is working correctly.
Refer to this document: HP ENVY Notebook m7-u009dx (ENERGY STAR)
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.