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HP Recommended
HP ENVY - 17t-ce000 CTO
Microsoft Windows 11

Received a message after unplugging the computer for 20 mins that the battery has reached the end of life and requires replacement. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

What you can do is to enter your PC's product number in the search window at the link below and get the HP battery part number your PC uses.

 

HP PartSurfer

 

After you get the HP battery part number, enter it in the search window at the link below and you can see if HP sells it.

 

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

 

If not, you can do a search by the HP battery part number on Amazon, eBay or laptopbatteryexpress.com and find a compatible aftermarket battery that references the HP part number.

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

Maintenance and Service Guide HP ENVY 17m Laptop PC

View solution in original post

3 REPLIES 3
HP Recommended

What you can do is to enter your PC's product number in the search window at the link below and get the HP battery part number your PC uses.

 

HP PartSurfer

 

After you get the HP battery part number, enter it in the search window at the link below and you can see if HP sells it.

 

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

 

If not, you can do a search by the HP battery part number on Amazon, eBay or laptopbatteryexpress.com and find a compatible aftermarket battery that references the HP part number.

 

Below is the link to the service manual where you can find the battery removal and replacement procedure:

 

Maintenance and Service Guide HP ENVY 17m Laptop PC

HP Recommended

Awesome.  Thank you for the quick response, Paul.  I greatly appreciate your assistance. 

HP Recommended

You're very welcome. 

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