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HP Recommended
Toshiba Satelite
Microsoft Windows 10 (64-bit)

A error messaging box has started to appear randomly indicating that an HPSU-0004 error has occured. It does not give any instructions on what to do about it.

2 REPLIES 2
HP Recommended

This error means that your HP Update program is hosed.

 

FIrst download the HP Update (sp34261.exe) program from the HP site (Google it fo find location).

 

Then go to Add/rremove programs and remove HP Update program.  You may get errors since we know that the program is hosed.

 

Then run the HP Update (sp34261.exe). 

 

You should be fixed now.

HP Recommended

Thanks but sp34261.exe is nowhere to be found on the HP sites. Is there another workable solution, or would someone know of a link to this program?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.