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Locked

‎09-15-2023 03:42 PM

HP Recommended

 I AM NOT TRYING TO BYPASS THE PASSWORD I NEED TO RESET MY LAPTOP AND DON'T KNOW HOW Idid a factory reset added a admin a admin startup password and when I first used it it worked fine until the next time now it's saying the password is incorrect and giving me this codei 67915073 I tried resetting it again but can't get passed the startup password can someone please tell me Theres a way to RESET THE ENTIRE SYSTEM I desperately need it for applying for jobs and other tasks the laptop is a hp Windows 10 core i3 and it says &Bo on the keyboard 

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1 person had the same question
1 REPLY 1

‎09-15-2023 03:48 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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