How to resolve error code Oxc00000bb

Maris26 · ‎04-20-2026

Hi,

My laptop has an error code: 0xc00000bb and I'm not sure what to do as there are no tools I can access to make any repair.

I've pressed F1, F8 and Esc but nothing changes.

Please provide instructions how I can proceed to recover my device.

Thank you.

Maris26

Hawks_Eye · ‎04-22-2026

Hi @Maris26

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand the situation with your laptop showing the error code 0xc00000bb. Thank you for sharing the details about the keys you have already tried (F1, F8, Esc).

That helps us understand what has been attempted so far.

To guide you with precise recovery steps, could you please confirm the following:

The exact HP product model of your laptop.
The operating system currently installed (Windows version).
If any troubleshooting steps have already been tried apart from the key presses you mentioned.

With this information, we can provide accurate HP-recommended instructions tailored to your device.

We're looking forward to helping you get back up and running!

Regards,

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.

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