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- How to retrieve my windows OS product key from hp support

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1 REPLY 1
04-19-2024 09:41 PM
If your notebook cane with W8.1 from HP, the product key is encrypted in your notebook's BIOS.
You don't need the product key to reinstall W8.1 as long as your notebook came with W8.1, W8.1 Single Language or W8.1 Pro.
If your notebook came with W8.1 with Bing, then you won't be able to reinstall that operating system without official HP recovery media which you can no longer find anywhere.
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