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JDX
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How to silently install and uni nstall HP Support Assistant

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How to silently install and uninstall HP Support Assistant?

 

 

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@JDX 

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The HP Support Assistant software version (V8.x) lacks the controls to be installed in "silent" / Unattended mode.

 

The newer "application" version of the HP Support Assistant is stored / available from the Windows store - even assuming one could write a batch file (untested) to extract / install the HPSA, this method is  not provided within the sp# executable.

 

Example (previous version of the HP Image Assistant)

HPIA_V4.5.8.1_Download-Install_2HPIA_V4.5.8.1_Download-Install_2

 

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Dragon-Fur

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I downloaded HP Support Assistant exe file and used 7-zip to extract the content. Then I executed setup.exe with options /s /v /qn. Support assistant was installed silently. I disabled automatic install, notifytray and notifypopup yu editing registry.

 

Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPSF" /v NotifyTray /t REG_SZ /d 0 /f
Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPSF" /v NotifyPopup /t REG_SZ /d 0 /f
Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPHC" /v Install /t REG_SZ /d 0 /f
Setup.exe /s /v /q

 

 

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@JDX 

 

Well, there you go.

Thanks for posting back.

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Dragon-Fur

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I tried to deploy Support Assistant to laptops. But it did not work fully silently. User gets a pop up windows and is asked if he or she wants to show Support Assistant in system tray and user gets pop up notifications.

 

There's an installer HPSupportSolutionsFramework.exe which would be anough but I cannot figure out how to run in silently. Support Assistant setup will run it silently but how to do this manually?

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