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- HP Community
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- How to silently install and uni nstall HP Support Assistant
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03-29-2021 08:38 AM
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The HP Support Assistant software version (V8.x) lacks the controls to be installed in "silent" / Unattended mode.
The newer "application" version of the HP Support Assistant is stored / available from the Windows store - even assuming one could write a batch file (untested) to extract / install the HPSA, this method is not provided within the sp# executable.
Example (previous version of the HP Image Assistant)
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Product Home
Enter the type and name of your HP device
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03-30-2021 02:37 AM - edited 03-30-2021 04:40 AM
I downloaded HP Support Assistant exe file and used 7-zip to extract the content. Then I executed setup.exe with options /s /v /qn. Support assistant was installed silently. I disabled automatic install, notifytray and notifypopup yu editing registry.
Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPSF" /v NotifyTray /t REG_SZ /d 0 /f
Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPSF" /v NotifyPopup /t REG_SZ /d 0 /f
Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPHC" /v Install /t REG_SZ /d 0 /f
Setup.exe /s /v /q
03-30-2021 07:58 AM
Well, there you go.
Thanks for posting back.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
03-31-2021 07:49 AM
I tried to deploy Support Assistant to laptops. But it did not work fully silently. User gets a pop up windows and is asked if he or she wants to show Support Assistant in system tray and user gets pop up notifications.
There's an installer HPSupportSolutionsFramework.exe which would be anough but I cannot figure out how to run in silently. Support Assistant setup will run it silently but how to do this manually?