12-04-2019 03:21 PM
When I try and open PDFs downloaded from the internet, they automatically open in a Sure Click browser window. This is despite me setting PDFs to open in my standard viewer (PDF X-Change).
I want downloaded PDFs to open in my standard viewer, not a Sure Click window. Does anyone know how to do this?
I know I can right click on the PDF and select "remove protection" and then it will open on my standard viewer, but it is a time consuming work-around when I'm dealing with many PDFs. I want the PDFs to download and auto-open in my standard viewer.
I'm aware Sure Click is doing this for my own safety, but the PDFs I'm downloading are from sites I trust.
01-06-2020 02:59 PM
You can whitelist the sites that you assume to be safe in the HP Sure Click Console...
Beyond that, you would have to uninstall the software as it is designed to protect you from malicious code hidden in the documents that could do harm to your computer.
01-06-2020 03:12 PM
Thanks for the response. I had already whitelisted the website but it still opened the PDFs in the browser.
I understand that Sure Click is doing this for my own protection, but I would prefer that it allows PDFs to open in my default viewer if I've whitelisted the website. Because it doesn't provide this functionality, I have disabled Sure Click.